When a person with a disability believes that he/she has been subjected to a discriminatory housing practice, including a provider’s wrongful denial of a request for reasonable accommodation, he/she may file a complaint with HUD within one year after the alleged denial or may file a lawsuit in federal district court within two years of the alleged denial. If a complaint is filed, HUD will investigate the complaint at no cost to the person with a disability. If their case goes to an administrative hearing, HUD attorneys will litigate the case on their behalf. The respondent can be ordered to: Compensate the person for actual damages, including humiliation, pain and suffering. Provide injunctive or other equitable relief. Pay the Federal Government a civil penalty to vindicate the public interest. The maximum penalties are $16,000 for a first violation and $70,000 for a third violation within seven years. Pay reasonable attorney’s fees and costs. On the other hand, under the Air Carrier Access Act (ACAA), anyone with a diagnosis of a mental disability and an emotional support animal letter from a mental health professional verifying the emotional benefit of the animal will be allowed to travel with the animal. If the requirements are met, the airline is not legally allowed to ask questions about the disability and cannot restrict ESA owners and their animals from boarding the airplane. In order to be covered by the Air Carrier Access Act and comply with airline regulations, there are certain requirements that ESA owners must meet. These requirements include: Explanation of why the animal provides emotional support. Verification letter from a licensed mental health professional prescribing or endorsing the animal as an ESA offering benefits for a particular mental disability. The mental or emotional diagnosis must comply with the current edition of the Diagnostic and Statistical Manual of Mental Disorders (DSM-V).